Most items will be shipped from our warehouse within 2-3 business days. Exceptions may be made on low quantity items. Free shipping over $149.99 before taxes and after discount is applied. Shipping time is an estimate only and cannot be guaranteed.
Want to make a return? No worries, we accept returns and exchanges up to 30 days after purchase except for final sale items. Items for return may not be approved without an RA# please email firstname.lastname@example.org with your order number and item to return to receive an RA#. The item must be returned in original and unused condition with all tags and packaging when applicable. Final sale items include: Clearance items, Goggles, Caps, Fins, Snorkels, Footwear, Nose and Ear Plugs. Items purchased at a retail store may not be returned to our online store.
I was not satisfied with the 6mth wait for order to be fulfilled. Furthermore, no one called to let us know the order would take so long or provide a timeframe. The communication was lacking, the online service was not even close to the bare minimum. I ended up canceling my order after 6mth of no updates.