For women, sizing usually corresponds to dress sizes, though many brands may not follow this standard exactly. For example, a Youth size 6 aligns with a Speedo size 22, Youth size 8 with a size 24, and Youth size 10 with a size 26. For adult sizes, a US dress size 2 matches a Speedo size 28, size 4 corresponds to a 30, size 6 to a 32, size 8 to a 34, and size 10 to a 36. For men, sizing is generally determined by waist measurements. Keep in mind that for most brands, youth sizes are typically 28 and below, while adult sizes start at 30 and above, though they exist on the same sizing spectrum. Some brands offer options like shorter jammer lengths or swimsuits designed for girls with shorter torsos, often labeling these as youth sizes.

We provide SwimExpert advice on each product page—please refer to it for guidance.

Choosing the correct size for racing suits is essential, as they should fit snugly to your body. Compression is largely determined by the suit's design, and it's generally recommended to select a size one to three sizes smaller than your training suit, though this may vary depending on the brand and your body type. For example, Arena suits are often better suited for swimmers with narrower hips, while Speedo suits are designed to accommodate those with wider hips. Wearing a suit that doesn't fit properly can hinder your performance, as both oversized and overly tight suits can negatively impact compression and increase drag.

We provide SwimExpert advice on each product page—please refer to it for guidance.

Goggles should ideally stay in place when pressed onto your face and create a seal when pulled off (without using the straps). You should hear a pop and feel suction, indicating they'll effectively keep water out while swimming.

We provide SwimExpert advice on each product page—please refer to it for guidance.

Fin sizes are unisex and follow men's sizing (e.g., 3-5, 5-7, etc.). Women should typically size down by 1-2 sizes (e.g., a fin size 6 would generally fit women's sizes 7/8).

We provide SwimExpert advice on each product page—please refer to it for guidance.

Selecting the correct paddle size is crucial to prevent improper technique and potential shoulder injuries. As a general rule, paddles should not exceed 10% of your hand's size. Product images provide measurements for reference. Beginners may start with smaller paddles and gradually increase size as they gain experience and strength.

Extended holiday return policy: Orders placed in November and December 2024 can be returned until January 10th.

Return instructions will be provided on your packing slip. You have thirty (30) days from your order date to request a return and send your items back at your expense. All returns must be pre-approved and include an authorization number, which you can obtain by contacting a TAS representative. Returns without an authorization number will not be accepted and will not qualify for a refund or exchange. Please note that shipping and handling charges are non-refundable unless the return is due to a defective item or an error on our part. Once we have received and inspected your package, we will send you an email confirmation. It may take a few business days for the refund to be reflected on your statement.

All Final Sale and clearance items are not eligible for return or refund. Final Sale items are all items that are already marked down at 30% off or more. Goggles, earplugs, nose clips, caps, snorkels, and all custom logo Team Portal goods are not eligible for return or refund.

Due to our automated system, we can't edit orders. This includes adding a discount, changing a size or colour, and adding or refunding shipping costs. To edit your order, we will need to cancel and refund your current one, allowing you to place a new order. Please note that once an order has shipped, we cannot cancel it or make changes to the shipping address.

For Custom Team Portal orders, cancellations must be made before the portal closes.

You have 90 days from the date of purchase to file a defective claim by contacting us via email. Please include your order number or copy of receipt, a description of the issue, details about the wear history, and high-quality images. We will respond as quickly as possible. Defective claims may include issues such as a broken nose piece on goggles, leaky goggles, bonding separation or seam unraveling on suits, and similar problems. We will then initiate contact with our vendors to review the defective claim. Should you require an urgent replacement in the interim, please inform us accordingly. Typically, we aim to resolve the process within one week.

Discounts cannot be combined. Only one discount can be applied per item. Our discount offers apply only to regular-priced items and excludes Team Portal customized goods, deck equipment, custom caps, and custom apparel. Our gift cards can be purchased online or in-store and can be used toward your entire order, including shipping costs.

Sign up for our newsletter and receive a 10% discount on your first online purchase.

A Shark Club Card Discount is extended by your club if they maintain an active TAS account. Please contact your club for details. We cannot provide you with the discount code as we cannot verify your club membership. 

Certainly, we can accommodate that request. Kindly reach out to us via email or phone, and we'll make arrangements for shipping with another carrier.

Unfortunately, we do not offer this service online as we only operate within Canada. However, if you need a small item, please contact us by email, and we can provide you with a quote.

Please wait for our email notification that your order is ready for pickup. Once submitted, your order is sent to our warehouses for processing before being shipped to the selected store. Note that the store will not have your order immediately after submission. For faster receipt, we recommend choosing shipping to your address instead of in-store pickup or contact the store directly to check stock. Online orders are processed through our warehouses, not our stores, and are dispatched to stores in weekly batches, which may cause delays between order placement and store pickup.

Occasionally, we may need to split your order into two shipments from different locations to expedite delivery. This ensures prompt fulfillment and shipping. Consequently, your order may arrive in separate parcels. You'll be notified by one of our sales representatives if this occurs, or the packing slip will indicate the split shipment.

In the unlikely event that your order is lost, we will liaise with the shipping couriers on your behalf to locate the package. Please note this process could take some time. If your order is urgent, please let us know right away. 

We are pleased to offer payment options via VISA, MasterCard, or American Express.

Children's clothing and footwear under the age of 15 qualify for PST exemption. However, equipment and accessories are not eligible for this exemption. To claim your PST exemption, please fill out the form and email us with what you wish to purchase to place a phone order. A screenshot of your cart would be very helpful. Unfortunately, our new automated system is unable to process PST exemptions at this time.