With holidays right around the corner, we wanted to make things as easy as possible for you by creating a handy holiday gift guide!
We have our huge Black Friday and Cyber Monday sales coming up with discounts on all your swim essentials as well as savings on some amazing gift ideas for the swimmer in your family.
Due to staff shortage, we will not be able to offer online chat services as our Swim Experts will be focusing on processing and shipping orders as quickly as possible! However, in order to help you with your holiday shopping FAQs, we've created this handy guide for you to help find answers to most of your questions. If you still have questions after reading through this guide, please feel free to reach out to us at info@team-aquatic.com.
Our recommended last day for online orders to receive before the holidays is Dec 11th.
If you do place your order after that date, we recommend that you select our Express shipping option. Please note that store pick up options take approximately 2-3 weeks as orders are filled by the warehouse and not the stores.
Here is what’s included in this guide:
Holiday Extended Return Policy
We are encouraging everyone to shop early again, and to also take advantage of our Black Friday and Cyber Monday sales for their holiday shopping.
Our regular 30-day return policy will be extended until January 31st for all purchases bought after November 15th. Items with a discount of 30% and over are FINAL SALE. Size exchanges for final sale items are possible if inventory is available. Please contact info@team-aquatic.com for exchange instructions. Please note you will be responsible for all shipping costs.
The only change to our regular return policy will be the extension of the timeline, all regular rules apply - for full details see our return policy [HERE].
If you have any questions on this, please contact your local TAS location and they will be able to help you out.
Order Process
If you are purchasing in preparation for the winter holiday, please note that shipping times are not guaranteed. We will try our very best to accommodate your needs during this busy time. If your order is time sensitive, please select an express option. Express orders skip the processing line and ship out faster. Store pick ups usually take 2-3 weeks. Processing orders may take 1-7 days. In the rare occasion that we are missing an item on your order, we will contact you.
An order cannot be cancelled once it has shipped. For the duration of Black Friday and Cyber Monday orders cannot be edited, only cancelled.
Store & Holiday Hours
All retail locations will have regular hours until Dec 23rd. For our store hours, please click here
Retail Store Hours:
Dec 24th: 10am-1pm
Dec 25th: CLOSED
Dec 26th: CLOSED
Dec 27th: CLOSED
Regular hours Dec 28th-30th
Dec 31st: 10am-2pm
Jan 1st: CLOSED
Jan 2nd: CLOSED
Regular hours resume Jan 3rd
Office Holiday Closure:
Offices will be closed Dec 24th to Jan 2nd. Regular hours resume Jan 3rd.
Black Friday and Cyber Monday Features
FREE SHIPPING on orders over $100.00 before tax. Our regular shipping rules and exceptions apply to the free shipping. Everything will be 20-75% off.
Gift Guide
Need a little inspiration for great gift ideas for the swimmer or swim coach in your life? Look no further!! Here is a handy gift guide that has great gifts for every budget, and for those who have been extra nice this year!
Gifts Under $25
See the list below for some highlights - or check out the full list of all gifts under $25 [HERE]
Gifts Under $50
See the list below for some highlights - or check out the full list of all gifts under $50 [HERE]
Gifts Under $100
See the list below for some highlights - or check out the full list of all gifts under $100 [HERE]
Gifts for Swimmers on Santa’s “Extra Nice” List
Here are some really special gifts for those swimmers or coaches who have been extra nice this year