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Home / Return Policy

Return Policy

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Return Policy:


At Team Aquatic Supplies, we value our customers and are committed to working together to meet expectations.

We understand that sometimes your order isn’t quite right. If this happens, return the item(s) in original unused condition with all original packaging and tags in place within 30 days of the ship date, and we’ll refund you the purchase price. See terms and conditions below for details.

Terms and Conditions:

All approved returns, online and in-store, are processed by refund only; we do not accept exchanges. To save time and effort, simply place a new order.

All returns are subject to inspection. All returns must be unused, unwashed, and without damage. All returns must have tags attached and original packaging.

All Final Sale and Clearance items are not eligible for return or refund. Final Sale items are all items that are already marked down at 30% off or more.

Excluded items:


Goggles, earplugs, nose clips, caps, snorkels, and all custom logo goods are not eligible for return or refund.

Online Returns:

 

  • You have thirty (30) days from the date of your order to submit a return request and return your items at your cost.
  • All returns must be pre-authorized and include an authorization number. Please contact a TAS representative for an authorization number.
  • Returns received without an authorization number will not be accepted and not eligible for a refund or return.
  • Shipping and handling charges are non-refundable unless a returned item is determined to be defective or based on a TAS error.


In-Store Returns:


We are happy to accept your authorized return at one of our TAS retail stores for a refund. To make your return in-store, you need:

  1. An authorization number – contact a TAS representative for your authorization number before going to the store.
  2. Your merchandise is in its original condition, including all parts or accessories, with tags on and packaging intact.
  3. Your original receipt or packing slip.


If you have any questions, please contact us at info@team-aquatic.com.

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    ★ Judge.me Reviews

    Let customers speak for us

    462 reviews
    Write a review
    73%
    (336)
    8%
    (39)
    5%
    (22)
    5%
    (21)
    10%
    (44)
    J
    Speedo Endurance+ Flyback - Black
    Jan
    Fabulous Fit

    I’m 6’0 tall and constantly have problems finding suits that fit. As usual Speedo never lets me down. Great fit and just love this suit, going to buy another colour or two!

    B
    Arena Women's Swimsuit Swim Pro Back Graphic Lb - Lavender
    Bernabe Zenteno
    bad

    bad

    R
    Dolfin Uglies Men's Brief - Jumping Giraffe
    Rob Scott
    Dolphin uglies

    Nice fit and they are ugly but I love em

    C
    Speedo Prescription Vanquisher Optical Goggles
    Caroline I Paradis
    I finally can see

    It works well. I can finally see where I go when I swim in open water. Just great !

    Y
    Arena Lemons Xcross Back
    Yanna McINTOSH
    Cheerful Print but Skimpy Sizing

    I‘ve struggled to find suits, from TAS, that fit my athletic, middle-aged female body. I am 5’8”, not overweight, toned, not overly muscular, with a longish torso. I wear a size 10 suit. In a swimsuit, I need a 38 - a size which is often, either not offered by some brands (Dolfin, I‘m looking at you) or perpetually “SOLD OUT”. So I was excited to find a pretty, colourful, not black/navy swimsuit, with a fun pattern (NOT a dizzying geometric or cartoon animals). Sadly, though it fits, it barely covers. (Unlike the Arena NAVY marble print I bought also in size 38.). I guess swimsuit makers gotta ration any “pretty” fabric; so even when they pretend to make a larger size for a mature swimmer, they somehow have to find places to skimp out. They generally do this by putting the pretty fabric ONLY ON THE FRONT of a black bathing suite; or, in the case of the lemons, leaving my butt-crack half-exposed. Thanks for that!

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